Qualifications

When It Matters Who Repairs Your Clock

List of Qualifications Below

In addition to the 44 years of hands-on experience and the 44,000 clocks he has repaired over that time, as of 2022, Michael Gainey is 1 of only 15 people in the world to hold a “Clockmaker of the 21st Century” certification (cc21), a rare achievement indeed. Michael doesn’t mention it much, but as a certified clockmaker, he was one of the few to be selected to be on the committee that rewrote the certification exam for the national organization: AWCI - The American Watchmakers Clockmakers Institute. This was done shortly after Michael spent several years working with these same individuals to author the first ever “Standards and Practices” document for clock Repair. Never before had there been nationally recognized guidelines as to what was considered the proper methods of repair. Michael often teaches clock classes for the American Watchmakers Clockmakers Institue (AWCI). He has also taught many classes for WAO which is the Ohio Affiliate of AWCI. HE has been published 12 times in the international clock magazine: The Horological Times. Michael has served as the president of WAO, and a member of the education committee for AWCI. In spite of being a teacher himself, Michael has continually taken classes to further his education and sharpen his skill. Michael has done work for several museums and even for a few individuals out of country such as Germany, Canada, and the Bahamas. Although highly skilled, there are occasions where even he may not know the answer. when such times arise, he is fortunate enough to serve with some of the greatest clockmakers in the nation and always has access to another highly skilled perspective. It is all of these things combined that allow us to perform some repairs other shops might not be confident enough to take on.

We Serve You

It is becoming more common for shops to suggest overhauling or replacing a clock movement because they are unable to diagnose the problem correctly. Sometimes, this is what the clock needs, but not always. Stating that a clock needs an overhaul, or a new movement is an easy diagnosis, but when they are wrong, it can cost the clock owner dearly. This may be an acceptable practice for some clockmakers, but Michael remembers that it is the customer who is the one paying the price, and I do mean that literally and metaphorically. A new mechanism is much more expensive than just servicing one, but for a clock owner who may not be aware, it is easy to fall into this trap. Our shop is a bit different. Some repairs are risky, but that doesn’t mean it won’t work. We provide free in shop estimates and look at the clock with you, pointing out the critical areas and potential problems. We educate you on why the issues may be of concern and warn you of the potential dangers if any appear to be present. Our customers are part of our estimate process. Instead of telling you what to do, we try to educate you on all of the relevant issues and lay out all the options. In some situations, there may only be one practical option, but when there are more, we let you know. If the clock is in great mechanical condition, we tell you that as well. See our page “Estimating Philosophy” for more information about our estimating process. We are here to serve YOU. If you are still on the fence, below you will find some of Michael’s Certifications along with his test scores and a signed copy of the Standards and Practices document for clockmakers that he helped author. If you are not here in Ohio, I would encourage you to ask your local clockmaker about their certifications or if they have ever taken any classes. I think you will be surprised that many have never attended a single class or convention and even fewer will hold a certification of any kind.

Whom do you trust with an heirloom?

Many clockmakers will tell you on their website about their skill and experience but how many can prove it through objective and verifiable means? How many are actively involved with other clockmakers on a regular basis and continue to learn and improve by taking advantage of additional learning opportunities?

Take a look at some of Michael’s qualifications including documentation below.

List of Qualifications

50-year resident of Columbus, Ohio

Entered trade in 1978

Received five-year full time professional apprenticeship training

Started own business in 1994

Active member of American Watchmakers Clockmakers Institute (AWCI) since 1995

Achieved AWCI Certified Clockmaker status 2001

Passed original four-part exam in 2001 with an average score of 94%

Achieved AWCI Certified Clockmaker of the Twenty-First Century status in 2011

One of only 15 worldwide to hold the new “Certified Clockmaker of the Twenty-First Century” Certification

Forty-Four Years’ experience equals Central-Ohio’s most experienced Certified Clockmaker

Served AWCI on Education Committee from 2004-2011 as Chairman (clock section)

While on committee Michael helped write the first ever “Standards and Practices” document for clockmakers, the first of its kind

Helped rewrite the Clockmaker’s Certification Exam

Trained Assesor (test grader) for certification exam

AWCI Affiliate Chapter Director 2008

AWCI Board member 2008-2010

Chairman Honors and Awards Committee (AWCI) 2011-2014

AWCI Board of Examiners 2017 to present

Fifteen articles published in the “Horological Times” (official international publication of AWCI)

Qualifications Continued

President of Watchmakers Clockmakers Association of Ohio (WAO) 2009, 2010, 2017, 2018

WAO Board Member 1996-2022

WAO Convention Planner

Teacher of 17 clock classes through AWCI, WAO and NAWCC

Continuing education classes taken

“Organize Your Work Habits for Success”

“Advanced Clock Repair”

“Clock Restoration Practices”

“The Watchmaker’s Lathe”

“Restoring Wooden Works Clocks”

“Fusee Clock Restoration”

“Metallurgy”

“Re-pivoting”

Just to name a few!

reviews

Master Clock Repair has more reviews, by far, than all Central-Ohio clock shops combined. Experience our friendly, honest, personal and professional clock service for yourself. Find out why Master Clock Repair is the shop you can trust with your treasured clock.

Click on any of these links to see our many reviews. You may need accounts to view some of the pages.

Yellow Pages.com

Google

Angi.com

Facebook

Yelp

If you scroll all the way down through Yelp’s posted reviews, there are 17 more “not currently recommended” that yelp has determined aren’t reliable because my customers have not left enough reviews on Yelp. Go figure?

The following is an example of one of the many reviews we have been blessed to receive. This review was posted on Yelp in August of 2023.

About seven years ago, my father commissioned for me an Amish-made grandfather clock, which I LOVE. I had had it serviced by a company with "Grandfather" in their name only to have the clock stop shortly thereafter. So, for nearly a year, my clock has not been running. When my father passed away in May, I felt even more compelled to get my clock running again, so I looked for a new option--someone who would understand how much I treasured this piece. I called Master Clock Repair and spoke with Christian. He was WONDERFUL in helping me understand how their company works and, moreover, in generating confidence in the consistently good work his father does. [His father's pedigree in the industry is strong; I was a little surprised to encounter such a humble and friendly guy--definitely not my experience with his competitor.] He worked with me to find a good appointment time and was very clear about the fees (which were VERY reasonable.)

Christian's Dad, Mike, came to my house, listened to my story, and began to work on my clock. He helped me understand the workings of my clock, confirming that what the Amish builder had used should last over 20 years. He pulled the works, oiled and cleaned them, and put them back in. He tested the chimes, worked to ensure that all systems were functioning in a healthy way and, when he realized that the trigger for the chimes wasn't working as perfectly as it SHOULD have, he pulled the works again and continued well past the anticipated end time to get it exactly right.

As soon as the chimes started I felt emotional--partly because this heirloom is such a reminder of my Dad's investment in my life--but also because in a world of compromise, having Mike steward my concern with such focus, professionalism, and empathy was, as they say, medicine for the soul. The title "Master" in the business name is well-earned and defended by the way that Mike works. I noted with Mike that most people who have a grandfather clock also have a story. Our clocks carry sentimental value. Today I learned that Mike--and Master Clock Repair--genuinely care about their customers' stories. The integrity and respect Mike showed are the antithesis of my experience with my previous company. I will, without hesitation, always call Master Clock Repair moving forward. HIGHLY recommend. Nothing but respect.

Greg V.

Columbus, Ohio August 2023

Horological times Articles by Michael Gainey

Documentation Slide Shows

Memberships

Accomplishments

Certification

Certificates of Appreciation from AWCI

Class Taken